Today is my 2nd attempt to return home from San Francisco. Yesterday my flight was delayed 2 hours. Which meant I would miss my connection in Las Vegas. Now, while I'd rather been stuck in Vegas than San Francisco (It's Vegas, baby!), I wouldn't have a place to stay like I do here.
After much arguing and angling, I resolved myself to staying here and maybe working an extra day. The next flight they could get me on was the exact same red-eye, only a day later. Now, I think I did learn something about USAir... #1 they don't look at other airlines unless asked. #2 they don't look at alternative cities unless asked. #3 they don't play nicely with Southwest. #4 they told me the next flight available was Saturday (tomorrow) until I pounded my fist.
Needless to say I know it's a holiday weekend and there could be worse places to be stuck than SF, but I think it's a sad reality we're looking at when airline customer service has become so pathetic they've stopped even trying. I've been travelling professionally for almost ten years. I remember a time when I'd get a phone call that I'd already been rebooked on the next flight and upgraded to first for the inconvenience.
See you in Tampa, I hope.
Friday we brought home our new puppy. What a joyous sleepless time it's been. Our cat Calli Mari is finally getting used to having her around. She spent the first two days under the bed. Now she ventures out but is still a little wary, as shown in this picture. I'm hoping to get more pictures available soon. We've been taking a lot, but they're a lot to sift through. Puppies don't stand still for long.
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